How We Built Health Labs AI: A Multi-Tenant Health Platform Powered by Claude

The Vision: AI-Powered Health Data for Every Clinic

Healthcare is undergoing a digital transformation, but most clinics still rely on outdated tools to manage patient data. Lab results arrive as PDFs, patients forget their supplement schedules, and there's no easy way to track health trends over time. We set out to change that by building Health Labs AI — a multi-tenant, white-label platform that gives any clinic their own AI-powered health dashboard in minutes.

Technical Architecture

The platform is built on a modern stack designed for scalability and performance:

• Frontend: Next.js 15 with React Server Components, TailwindCSS, and shadcn/ui for a polished, responsive interface
• Backend: Flask API with PostgreSQL for robust data persistence and multi-tenant isolation
• AI Engine: Anthropic's Claude models — Opus 4.6 for deep health analysis, Haiku 4.5 for fast support queries
• Auth: NextAuth with Google OAuth for seamless, secure login

The Tiered AI Model System

One of our key innovations is the tiered model routing system. Rather than using a single expensive model for every query, we built a smart quota system that optimizes both quality and cost:

• Each clinic gets a configurable daily premium query limit (e.g., 5/day per user)
• Premium queries use Claude Opus 4.6 with adaptive thinking — the most capable model for complex health analysis
• Once the daily limit is reached, queries automatically route to Claude Haiku 4.5 — fast and cost-effective
• The frontend shows users a real-time badge indicating their current tier and remaining premium queries

This approach reduced our per-user AI costs by roughly 60% while maintaining high-quality analysis for the queries that matter most.

Multi-Tenant White Labeling

Every clinic gets their own branded experience:

• Custom subdomain (e.g., elite-clinic.healthlabs.ai)
• Custom logo, colors, and tagline
• Independent user management and usage tracking
• Per-clinic billing and analytics in the admin dashboard

The white-label system uses middleware-based tenant resolution — the clinic slug is extracted from the subdomain or query parameter, and the entire UI adapts dynamically including colors, logos, and branding.

AI-Powered Support Chat with Website Scraping

We built a dedicated support chat system separate from the health AI. Each clinic can configure two aspects of their support bot:

• Personality: Controls how the bot talks — its name, tone, and behavior rules
• Knowledge Base: Controls what the bot knows — services, pricing, FAQ, policies

The killer feature? A one-click AI website scraper. Enter a clinic's URL, click the brain icon, and our system scrapes the website with BeautifulSoup, sends the content to Claude, and auto-generates both the personality and knowledge base. The clinic can then review and edit before saving.

Key Features at a Glance

• AI Lab Analysis: Upload PDF/image lab results for instant analysis with biomarker tracking
• Health Dashboard: Charts, supplements, TRT/peptide protocols, blood pressure monitoring
• Chat History: Persistent conversation history with local storage
• Admin Dashboard: Full clinic management, user analytics, usage billing
• Expandable Sidebar: Modern collapsible navigation with smooth CSS transitions
• Mobile-First: Fully responsive with bottom navigation and swipe-friendly overlays

What's Next

We're actively working on Stripe billing integration, custom domain SSL provisioning, and wildcard subdomain routing for production deployment. The goal is to have clinics onboarding themselves through a self-serve signup flow by Q2 2026.

If you're a clinic or wellness business looking for a modern, AI-powered health platform, reach out to us — we'd love to show you a demo.